Cardservice International - Services We Offer

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Cardservice International supports our merchants 24 hours a day, 7 days a week, in more than 140 languages and dialects.

Merchants will find assistance to fit their specific business needs through the point–of–sale (POS) help desk, the customer service department, technical support staff, a dedicated merchant Web site and automated voice systems.

		Merchant support Cardservice International supports its merchants 24 hours a day, 7 days a week, in more than 140 languages and dialects.


		View your account activity online Cardservice International reinforces its commitment to the success of its merchants by providing a merchant–dedicated Web site–Mymerchantoffice.com–that enables them to access their account information and customer service online.


		Access technical support for your equipment The POS Help Desk assists merchants with their point–of–sale inquiries and equipment processing issues.


		Access support for your secure payment gateway The Technical Support Department assists merchants with the setup of the LinkPoint^® Secure Payment Gateway, other Internet gateways and processing software.


		Access account information by telephone Interactive voice response (IVR) enables merchants to access their deposit history, order merchant statements, and connect to the voice authorization center. This system also allows merchants to request that their reports are faxed or mailed.